Getting a truck to a stranded car out here usually means solving West Market Street first. Between Summit Mall and the West Akron line it stacks up badly at rush hour, and a breakdown in that stretch turns into a lane closure fast. The I-77 and SR 18 interchange is the busy one — calls come off both directions of the highway plus the ramps feeding the hotels and office parks. Miller, Ghent and Cleveland-Massillon are how we get around the jams.
Retail lots are the other half of the work. Montrose and the mall sprawl across Fairlawn, Bath and Copley, and that parking generates a steady run of dead batteries, lockouts and private-property tows. North of Market it's a different job. Wooded lots, long driveways, low branches. Tell us what the approach looks like so we send a truck that fits.
Working the Montrose lots and the I-77 corridor
Can you tow from a Montrose or Summit Mall parking lot?
Yes — breakdown calls and authorized property tows both. If it's your own vehicle, tell us exactly where it sits and what it looks like. Those lots are big.
My car died on I-77 near the SR 18 exit. What now?
Get behind the guardrail if you can, stay out of the live lane, and call. Give dispatch your direction of travel and the last exit you passed — that decides which side we come in on.